Program Specialist (Part-Time)

 

 

Ready to work for an innovative non-profit that’s increasing access to opportunities for Tulsans? 

WHAT WE’RE HIRING FOR: 

Modus is currently seeking an enthusiastic and caring individual to assist with program operations for our transportation service (Modus Drive) and our transit training program (ModusEd). The core duty for the Program Specialist is to provide client transportation when volunteer drivers are unavailable. 

  

YOU’LL BE PERFECT FOR THIS IF: 

  • You have a passion for helping others 

  • You’re a self-starter 

  • You’re upbeat and friendly 

  • You’re punctual, yet flexible with changes 

  • You’re wanting an opportunity that allows you to explore your community and equips you with the knowledge of existing resources across the city 

  • You would feel great satisfaction knowing you are part of a team that is changing the lives of local people 
      

…BUT WHO IS MODUS? 

Modus is setting the trend for client transportation, not only for Tulsa but for all cities with inadequate transportation options. Modus’ programs represent innovative solutions to an age-old problem. Modus’ overall objective is to ensure that not just Tulsans, but people across the country have reliable transportation so they can access the services they need to succeed and the opportunities they need to thrive.  

HOW MODUS SERVES THE TULSA COMMUNITY: 

Under our transportation service, Modus Drive, Modus matches people (who are at least 13 years old) who need transportation with passionate, volunteer drivers who then transport the clients to and from the services they need using their personal vehicles. We also have an educational program called ModusEd, which teaches local high school students how to use existing transit options, like Tulsa Transit, so they can get to school and part-time jobs. Since beginning in 2017, Modus has already helped over 450 Tulsans get to critical health and social service appointments and increased youth ridership on the bus by 30%.  

 

WHAT OUR PROGRAM SPECIALISTS DO: 

  • Ensure upkeep of operational duties outlined in general shift responsibilities. 

  • Assist with providing safe, reliable transportation for individuals to medical & social service appointments, as needed. 

  • Provide the highest levels of customer service while answering phone calls. 

  • Assist and communicate with volunteer drivers and clients, as needed. 

  • Provide a welcoming acceptance for all clients, visitors, and staff to assure that the behavior modeled as a Modus team member is congruent with the agency mission and values. 

  • Assist with Modus Drive and ModusEd data entry, including but not limited to, mileage, requests, survey reports, and other related data. 

  • Assist with ModusEd-related duties, including but not limited to teaching students and providers our ModusEd training, maintaining supplies needed for ModusEd training, etc. 

  • Assist with marketing and outreach campaigns, including but not limited to, handing out flyers at events, visiting local businesses to establish outreach contact, and attending recruitment and outreach events as a Modus ambassador, as needed. 

  • Assist with other projects, in areas related but not limited to transportation, operations, marketing and outreach, recruitment, ModusEd, office management, etc. 

 

MORE DETAILS: 

  • Hours: 25-30 hrs/wk 

  • Reports to: Program Coordinator 

  • Shifts: Morning, Afternoon, and Evening shifts available 
      

EXPERIENCE WE LOVE: 

  • Proven experience working with vulnerable populations is preferred. 

  • Non-profit experience is a plus. 

  • Bilingual (English/Spanish) speakers are encouraged to apply! 
      

SKILLS YOU’LL NEED: 

  • Demonstrates exceptional capability to effectively communicate orally and in writing. 

  • Excellent organizational and time management skills. 

  • Intermediate administrative skills (record keeping, reporting) 

  • Advanced problem-solving skills. 

  • Capable of regular, reliable, and timely attendance. 

  • Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage. 

  • Demonstrates capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations. 

  • Ability to work well with a diverse group of staff, volunteers, and clients. 

  • Willingness to adjust hours to accommodate the needs of the job. 

  • Ability to effectively manage a wide array of tasks, projects, and responsibilities. 

  • Ability to work productively in an unstructured environment with a team, where frequent interruptions may occur. 
      

REQUIREMENTS TO APPLY: 

  • High school diploma or GED equivalent. 

  • Must have and maintain a valid driver’s license. 

  • Must have a clean driving record. 

  • Must be at least 21-years-old. 

  • Must have a clean vehicle in good, working condition. 

  • Must have proof of vehicle registration. 

  • Must have proof of vehicle insurance. 

*All successful candidates must undergo a background check.